Category: 3CX

Providing IT support and solution to small and medium businesses. Servicing Edinburgh, Livingston, Fife and surrounding areas. Responsive, Flexible, Professional and friendly local support.

Can your business survive the Coronavirus

Business is all about managing risks. Monitoring the landscape and the Coronavirus has the potential to disrupt business. What risks are your business subjective to Individual staff quarantined.  An interview with Matt Hancock (See here). Advised the government have the power to force individuals in to compulsory isolation to  help control the spreading of this…
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Chat, Video and call with your website visitors with the new 3CX Plugin

Coming soon to our 3cx customers. In the next version of 3cx you will be able to provide live chat on your website direct through your phone system. htttp://www.3cx.com/blog/releases/live-chat-video-call/

3CX It’s here! Update 5 brings even less PBX Admin It’s here! Update 5 brings even less PBX Admin

We recently released the BETA of v15.5, Update 5 and the feedback we received was very positive. Partners and users alike enjoyed the improvements we made in this update as well as the new features we have added. In case you missed the BETA, below is a synopsis of what is included in this update: Improved server…
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Enabling the “Busy on GSM Call” option in the 3CX client for Android

Isn’t annoying when you are on a call and 3cx rings. On Android you can treat you using your mobile (GSM) as you being engaged To do this. Open 3cx Click the Menu button Select Settings Enable Busy on GSM   That is you    

We are still working are you?

The beast from the east is causing havoc to business across the UK…. Staff taking risk against the police advise and travelling to work. Why not join mainly of our customers and move your office environment to Office365 and your phones to 3cx with Mear Technology and save the business money and add flexibility to…
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3CX V15.5 Update 2 Final Release: Hot desking, CRM integration and more

3CX have been really and we hare happy to announce they have released. BETA release of Update 2 was well received. Users were happy with the new features and improvements that were made to v15.5. This final release of Update 2 includes all the features of the BETA as well as some bug fixes and…
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3CX Hot desking 3CX v15 Update2

3CX has supported hot desking for a while https://www.3cx.com/docs/yealink-hot-desking/ but it has been seldom used as it is not intuitive to setup or manage. This is all changing in v15.5 update 2. The portal is being changed to include a hot desking module which will simplify the set-up and management process of 3CX hot desking…
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Why upgrade to 3cx v15.5

V15.5: Setting the Standard in UC Usability Version 15.5 sports fresh new features such as the brand new web client, Click2call extension, integrated hotel module and call flow designer. What’s more, V15.5 further eliminates PBX admin just like its predecessor and enhances usability with its improved remote phone control, allowing you to easily manage calls…
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Watch “Transferring a call with the 3CX Web Client” on YouTube

With 3cx v15.5 yiu now have 3cx web client. A new powerful way to manage your extension. Our 3cx clients will be getting this update over the next couple of weeks. (Look out for the email)

3CX SBC is Now Available on Debian!

3CX has been making massive changes and is now a multi-platform PBX – available on Windows, Linux (Debian 8) and in the cloud. It’s only natural that the 3CX SBC would be multi-platform too. Up until now, the 3CX SBC was available on Windows and Raspberry Pi. With this latest release the 3CX SBC also supports…
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3cx v15 now has a new MAC client

3cx ​Version 15 has a completely new  dsigned and modern Dashboard. They already released a new Windows client and today a new Mac client. The Mac client interface is a complete redesign to mske it more user friendly and more UC feature oriented. Some of these improvements include: A new notification bar area Added an…
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3CX v15 DIY CRM Integration

Another new feature of v15 is the ability to build custom CRM integration with 3CX. 3CX already integrates with most popular CRM systems listed below, if your current CRM is not on the list you can easily develop your own plugin to integrate it yourself by using the 3CX Visual Studio Plugin Template which generates all the code…
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