Notice to Recruiters and Staffing Agencies
Mear Technology will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
Agency must obtain advance written approval from Mear Technology to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening.
Mear Technology will not pay a fee to any Agency that does not have such agreement in place. Nor will we accept a claim of a candidate unless the Agency has entered in to a signed contract with Mear Technology.
Why work at Mear Technology
Mear Technology value our staff members we treat them as our family. You will be part of a close team who value you as an individual. We will assist your growth and support your development.
Our offices offer a bright clean and spacious work environment. It is all about work though, to help balance work and play we have a three-in-one games table (pool/air hockey/table tennis).
For fitness we have recently introduced a treadmill. Our team utilise this for a workout during breaks. For those wanting to venture outside for fresh air there are some lovely walks.
Job Vacancies! Browse our current available positions
Apply today we will keep you on file!IT Support Apprenticeship
Posted:8th August 2025
Job Details:
📍 Location: On-site | 💼 Type: Full-time | ⏳ Duration: 24-Month Apprenticeship
💰 Salary: £16,000 – £23,800 (based on experience & progression)
Are you ready to launch your career in IT support?
Join a thriving Managed Service Provider (MSP) and become part of a skilled team that helps businesses stay connected, secure, and supported every day.
This is a hands-on, in-office apprenticeship based alongside our Helpdesk team – because we believe real learning happens when you're immersed in the action, supported by experienced professionals, and part of the team culture.
What You’ll Do
As a IT Support Apprentice, you'll get a deep dive into the world of IT support while earning industry qualifications. You’ll:
- Deliver first-line technical support to a wide range of business clients
- Troubleshoot issues on Windows and macOS environments
- Use our internal tools to diagnose problems and carry out maintenance routines
- Learn to spot and suggest potential upsell opportunities
- Help prepare and deliver hardware to client sites
- Communicate clearly and professionally with users at all levels
- Adapt to a variety of real-world support scenarios in a fast-paced environment
What We’re Looking For
We’re not expecting years of experience — just the right mindset, a keen interest in IT, and a real willingness to learn. We're looking for someone who genuinely enjoys helping others and solving problems — even when things get tricky. If you're the kind of person who stays calm under pressure, listens first, and wants to make tech feel simple and approachable, this could be your perfect starting point.
✅ You must have:
- A full UK/EU driving licence
- National 5s at grades A–C in English and Maths (or equivalent).
- A friendly, professional approach with great communication skills
- Be friendly, a good listener, and comfortable speaking to people from all walks of life
- Be dependable and take pride in doing things the right way
🎯 Bonus points if you:
- Enjoy tinkering with tech or have an interest in coding/scripting
- Ask thoughtful questions and bring positive energy
- Are keen to grow and take on new challenges
- Have a good eye for detail and love solving problems
- Are curious, open to feedback, and not afraid to ask questions
Additional information
Daily working hours: Monday to Friday, 37.5hrs per week 9:00 – 17:30
On-site role based with our Helpdesk team — not remote.
Benefits
- 28 days’ holiday
- Company Pension
- Discount on hardware and software purchases.
- Assistance in achieving certifications and qualifications.
- A fully funded training program to help you achieve your qualifications.
- PERKS for Works Perks is an unbeatable range of benefits, discounts and deals
- Exclusive discounts and rewards at over 30,000 brands
- Enjoy up to 44% off cinema tickets
- Save up to 15% off at 80+ high street retailers
- Earn “WOWPoints” as you shop, then spend them like cash
- Share deals and discounts with up to 10 of your friends and family
🌟 Sound Like You?
If you're passionate about tech, eager to learn, and looking for a long-term opportunity to grow in the IT industry, we’d love to hear from you.
Start your application https://www.apprenticeshipvs.scot/acancy-details/?refCode=159924
Feel free to reach out if you have any further questions or need additional information! 😊
